Privacy Policy
Microhouse respects the privacy of anyone who uses a Microhouse Web site
(www.mhsystems.com, www.multiflex.ca) and Microhouse online applications.
Microhouse gathers important information from our visitors and customers. We
publish this Privacy Policy to communicate how we gather and use information
about you, how we protect it, and how you can participate in its protection.
Microhouse provides its service to you subject to the Microhouse Terms of
Service and this Privacy Policy, which shall be deemed part of the Terms of
Service. We reserve the right to change this Privacy Policy. If we change it,
we will provide notification of the change at least thirty (30) business days
before the change takes effect and include directions for how you can respond
to the change.
Collected Information
We require people who register to use a Microhouse online applications (the
"Services") to give us contact information. Depending on the services chosen,
we ask for contact and account information, such as name, company name,
address, phone number, e-mail address, password and the number of users in the
organization who will be using the Services, in addition to financial and
billing information, such as billing name, address and credit card number. When
you express interest in additional information, when you register for the
Services, or after you become a user, we may ask for additional personal
information, such as title, department name, fax number or additional company
information, such as annual revenues, number of employees or industry. You can
opt out of providing additional information by not entering it when asked.
Microhouse does not distribute or share customer e-mail addresses, except as
noted in its Terms of Service, or as may be required by law.
Microhouse uses the information we collect to set up the Services for
individuals and their organizations. We may also use the information to contact
customers and prospects to further discuss their interest in our company, the
Services we provide and ways we can improve them, and to send information such
as announcements of promotions and events regarding our company or partners. We
may also e-mail a customer newsletter and updates about the Services or the
company. You can opt out of receiving these communications by replying to them
at the time they are distributed or at any time by e-mailing
info@mhsystems.com.
All financial and billing information that we collect through a Microhouse Web
site and the Services is used solely to bill for the Services. Microhouse does
not use this billing information for marketing or promotional purposes. Except
as we explicitly state at the time we request information, or as provided for
in the Microhouse Terms of Service, we do not disclose to any third party the
information provided.
Microhouse has referral relationships with third-party companies and individuals
("Referral Partners") who refer their customers to Microhouse. Customers who
become paying users of a Microhouse online application through a Referral
Partner are considered customers of both Microhouse and the Referral Partner.
Microhouse and a Referral Partner may share customer contact as well as
account, financial and billing information with respect to their joint business
relationship with the customer. The sharing of this information allows
Microhouse and the Referral Partner to establish the identity of the shared
customer and determine referral fees owed. This sharing also allows Referral
Partners to provide consolidated billing services to the shared customer.
Shared contact and account, financial and billing information is governed by
the Microhouse Terms of Service. Microhouse does not share your business data
with Referral Partners.
Microhouse has integration relationships with third-party companies and
individuals ("Integration Partners"). These relationships extend the
functionality of the Services and the Integration Partner application or
service ("Integrated Service") by allowing the Services and the Integrated
Service to exchange customer data and to establish linked business processes
between the two. Customers who pay Microhouse for use of the Services and use
this Integrated Service are considered customers of both Microhouse and the
Integration Partner. Microhouse and an Integration Partner may share customer
contact, account, financial and billing information, and business data with
respect to their integrated business relationship with the customer. The
sharing of this information allows Microhouse and the Integration Partner to
establish the identity of the shared customer and determine referral fees owed.
This sharing also allows the Integration Partner to provide consolidated
billing services to the shared customer and allows for the enhanced
functionality of the integrated service. Shared contact, account, financial and
billing information, and business data is governed by the Microhouse Terms of
Service.
Microhouse uses a third-party intermediary to manage credit card processing.
This intermediary is solely a link in the distribution chain and is not
permitted to store, retain, or use the information provided, except for the
sole purpose of credit card processing.
Other third parties, such as content providers, may provide information on a
Microhouse Web site, but they are not permitted to collect any information, nor
does Microhouse share any personally identifiable user information with these
parties.
Microhouse customers use Microhouse online applications to host data and
information. Microhouse will not review, share, distribute, print, or reference
any such data except as provided in the Microhouse Terms of Service, or as may
be required by law. We will view or access individual records only with your
permission (for example, to resolve a problem or support issue). Of course,
users of the Services are responsible for maintaining the confidentiality and
security of their user registration and passwords.
Microhouse may also collect certain information from visitors to a Microhouse
Web site and customers of the Services, such as Internet addresses. This
information is logged to help diagnose technical problems and to administer the
Microhouse Web site and Services in order to constantly improve quality. We may
also track and analyze non-identifying and aggregate usage and volume
statistical information from visitors and customers and provide such
information to third parties.
Cookies
Cookies are files Web browsers place on a computer's hard drive. They are used
to help us authenticate clients and provide timesaving shortcuts and
preferences. Microhouse uses a persistent encrypted cookie, if the client
requests, to save and retrieve individual authentication information as well as
other per-client device preferences. When a visitor follows a link to the
Microhouse Web site from an affiliate or promotion, Microhouse stores
information about that affiliate or promotion in a session cookie. Acceptance
of these cookies is optional. Microhouse issues a mandatory session cookie to
each user of the Services only to record encrypted authentication information
for the duration of a specific session. If you reject this cookie, access to
and usage of the Services will be denied.
Third Party Sites
The Microhouse Web site and online applications contain links to other Web
sites. Microhouse is not responsible for the privacy practices or the content
of these other Web sites. Customers and visitors must check the policy
statement of these others Web sites to understand their policies. Customers and
visitors who access a linked site may be disclosing their private information.
It is your responsibility to keep such information private and confidential.
Security
Microhouse has security measures in place for the Services to help protect
against the loss, misuse and alteration of the data under Microhouse's control.
When the Services are accessed using Netscape Navigator, or Microsoft Internet
Explorer versions 4.0 or higher, Secure Socket Layer (SSL) technology protects
information using both server authentication and data encryption to help ensure
data is safe, secure and available only to you. Microhouse also implements an
advanced security method based on dynamic data and encoded session
identifications and hosts the Services in a secure server environment using a
firewall and other advanced technology to prevent interference or access from
outside intruders. Finally, Microhouse requires unique user names and passwords
that must be entered each time a customer logs on. These safeguards help
prevent unauthorized access, maintain data accuracy and ensure the appropriate
use of data.
Opt-Out Policy
Microhouse offers you a means to choose how we may use information you
provided. If, at any time after registering for information or ordering the
Services, you change your mind about receiving information from us or about
sharing information with third parties, send us a request specifying your new
choice. Send your request to info@mhsystems.com.
Correcting and Updating Your Information
To update or change registration information, to update billing information, or
to discontinue the Services, log on to the Services at a Microhouse Web site,
click the Setup tab, and click links to these tasks. You can also correct and
update information by e-mailing info@mhsystems.com
or by calling 1-888-491-8888.
Additional Information
Questions regarding this Privacy Policy or the security practices of the
Services should be directed to Microhouse's Security Administrator by e-mailing
info@mhsystems.com
Privacy policy last updated on April 23, 2006.